Duke Energy Business Services, LLC is one of America's largest energy holding companies, serving about 7.7 million customers across six U.S. states. The company supplies electricity and natural gas to residential and commercial customers, operating electricity generation, transmission, and distribution infrastructure alongside natural gas supply and distribution networks. Founded in 1904, Duke Energy employs more than 27,000 people and manages one of the country's largest utility operations.
The company's core activities span electricity generation from multiple sources including hydroelectric facilities, grid operations, and natural gas distribution. Duke Energy also operates energy efficiency programmes designed to help customers reduce consumption and lower costs. Current strategic priorities centre on infrastructure modernization and decarbonisation, with nearly $200 billion in planned capital investment over the next decade directed towards grid upgrades, renewable energy integration, and equipment hardening to improve resilience against severe weather.
Duke Energy's operational scale and capital commitments reflect the scale of modern utility infrastructure challenges: maintaining reliable service to millions of homes and businesses whilst upgrading aging systems, integrating renewable generation, and strengthening resilience against climate-related disruptions. The company's multi-decade investment programme addresses both immediate operational requirements and longer-term energy transition needs across its service territories.