Location: Mumbai Maharashtra India
About Give Grants
Give Grants enables large Indian corporations and foundations to deliver maximum social impact. Using a combination of consulting services, operations support and technology platforms, we work with 100+ companies and grantmakers to make their giving journey convenient, compliant and the most impactful it can be. We are a part of Give, India’s largest philanthropic platform. Find out more about us atgive.do/givegrants
About the role
The CSR Services team is the primary owner of all client relationships (companies / corporate foundations / philanthropic foundations) and is responsible for overall client delight. Our service offerings include strategy and program design, partner identification, KPI mapping, on-ground monitoring and evaluation, and overall impact portfolio management. We also support clients in effectively using our CSR management tech platform.
This role will require you to work on a portfolio of client engagements, ensuring high quality delivery. Developing deep, trusted client relationships and being their problem-solver will be critical in this role.
This role demands a strong understanding and appreciation of the CSR/ impact ecosystem and applicable standards/ laws, along with high comfort with data analysis and tech tools and products.
Key responsibilities
High quality engagement delivery
Understand the client's vision and co-develop the impact roadmap. Support clients to design / restructure programs in line with business intent which deliver real, measurable, sustainable impact.
Coordination with NGO partners and client stakeholders for timely delivery of services / deliverables, both operational and strategic. Drive collaboration across teams - internal and external
Ensure high quality, well researched, data backed delivery of insights and inputs to the clients and lead key stakeholder presentations
Keep up with the updates in the CSR ecosystem and social development space to ably guide the clients
Knowledge products
Contribute to ongoing development of thought-leadership content through creation of reports, articles, etc. Develop content for future clients, current clients as well as for internal knowledge-sharing sessions
Account management
Take ownership of the client relationship and experience across all workstreams
Support revenue growth through renewals and expansions
Contribute to pre-sales efforts by supporting the development of high quality collateral and compelling proposals.
Requirements
We, at Give, believe in learning through doing. We are looking for self-starters who are willing to learn fast and work towards building an excellent customer-centric experience while providing them withquality support and guidance.
Graduate / post graduate from top tier institutes with strong academic background. An academic background in sociology / social work / economics / development studies / other allied streams will be a positive but is not essential.
At least 6 years overall experience with minimum 4 years in management consulting, CSR / impact consulting, business strategy, project management roles
Domain knowledge of CSR rules and understanding of CSR ecosystem in India
Knowledge in areas of national priority such as skilling, women empowerment, MCH, climate change would be a strong positive, but is not essential
Strong relationship building skills with the ability to engage with senior executives
Strong analytical skills, excellent communication, storytelling and presentation skills, backed by strong verbal and written communication along with keen attention to detail
Technical Skills: Strong data analysis capabilities including high proficiency in excel / google sheets and powerpoint / google slides
A genuine interest in the social impact space, with a strong commitment to ethical practices, and advancing positive social outcomes
A bias toward action, ability to manage multiple projects and priorities to deliver on tight deadlines
Details