IHG Hotels & Resorts operates one of the world's largest hotel portfolios, managing more than 6,000 open hotels across over 100 countries with approximately 744,000 guest rooms. The company serves over 150 million guests annually through a franchise-based business model that partners with hotel owners to deliver accommodations and hospitality services.
The company's brand portfolio encompasses 19 distinct hotel brands, ranging from luxury properties such as InterContinental and Six Senses to midscale and select-service brands including Holiday Inn, Holiday Inn Express, Crowne Plaza, and Kimpton. This diversified approach allows IHG to serve different market segments and traveler needs across its global footprint.
IHG One Rewards, the company's loyalty program, provides members with benefits and recognition across its portfolio. The company operates with around 400,000 colleagues worldwide and emphasises a commitment to professional development through its 'Room to Grow' initiative. Its stated purpose is 'True Hospitality for Good', reflecting its focus on delivering consistent guest experiences whilst operating a globally distributed business model.