Rochester Regional Health is an integrated health system serving Western New York, the Finger Lakes, and St. Lawrence County. Formed in 2014 from a legacy spanning more than 175 years, the organisation operates Rochester General Hospital as its flagship facility alongside community clinics and comprehensive clinical services including cardiac care, neurology, orthopedics, primary care, and urgent care.
The system employs 14,000 physicians, nurses, and caregivers coordinated through a single electronic health record platform that enables care coordination across all service lines and geographic locations. This technological integration supports the organisation's operational model of treating patients as whole people rather than isolated conditions, with documented emphasis on patient partnership and community-rooted care delivery.
Rochester Regional Health was recognised as one of America's Greatest Workplaces in Health Care 2025 by Newsweek. The organisation operates according to stated core values centred on community rootedness, collaborative service delivery, family-oriented patient care, and innovation in pursuit of better health outcomes.
