Shipt operates a same-day delivery platform that connects consumers, retailers, shoppers and drivers across the United States. The service is available in more than 5,000 cities and reaches 60 million households nationwide, supported by a network of 300,000+ shoppers and drivers.
The platform functions as a two-sided marketplace: on one end, members gain access to same-day delivery from stores and brands; on the other, shoppers and drivers find flexible earning opportunities. The company has built its service over more than a decade to serve both customer convenience and the economic participation of its gig workforce.
Shipt's technology is designed with attention to the human elements of its operations - the interactions between members, retail partners, and the shoppers and drivers who fulfill orders. The company positions itself around delivering dependable service while giving members back time and offering workers flexibility.