Tchibo GmbH is a Hamburg-based retail and lifestyle company founded in 1949. It began as a mail-order coffee business and has since expanded into a diversified consumer brand with approximately 900 of its own shops and a presence in over 16,000 retail depots across eight countries. The company reported annual revenue of €3.36 billion and employs over 10,000 people worldwide.
The business operates across several distinct verticals. Its core remains coffee, sold through multiple channels with an emphasis on freshness, and supported by single-portion systems such as Cafissimo and Qbo. Alongside this, Tchibo runs a unique retail model featuring weekly changing collections of non-food items, from clothing to household goods. The company also offers e-commerce and mobile telecommunications services.
Tchibo is a family-owned Hanseatic business. Since 2006, it has integrated sustainability into its core operations, a commitment that was recognized when it was named Germany's most sustainable major enterprise in 2016. The company holds a patent for its Aroma Protect Technology and maintains a stated focus on ethical sourcing and product quality.
